Returns & Exchanges

Due to the perishable nature of our high-protein food products, we cannot accept physical returns of opened items, but we are committed to ensuring you are satisfied with your purchase. If your order arrived damaged or did not meet our quality standards, please reach out within 30 days for a full refund or replacement.

1

Review Policy

Verify that your request is within 30 days of delivery and pertains to damaged goods or quality concerns, as we cannot accept returns based on personal taste preferences.

2

Contact Support

Email our David Protein support team with your order number and a brief explanation of the issue to initiate your claim.

3

Submit Documentation

Provide clear photos of the packaging and product batch code if you are reporting damage or a manufacturing defect to help us improve our quality control.

4

Resolution

Once approved, we will process a refund to your original payment method or ship a replacement order at no additional cost to you within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing